Privacy Policy
Your privacy is important to us. This policy describes how MyEyes collects, uses, and protects your personal information.
Last updated: February 2025
Data Collection
We collect information you provide directly to us, such as when you create an account, place an order, request support, or communicate with us. This may include your name, email address, phone number, shipping address, payment information, and health-related data necessary to provide our services.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.
Use of Information
We use the information we collect to:
- Process and fulfill your orders and rental agreements
- Provide customer support and respond to your inquiries
- Send you order confirmations, shipping updates, and service communications
- Improve our website, products, and services
- Comply with legal and regulatory requirements
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Sharing
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:
- Payment processors (e.g., Stripe, Affirm)
- Shipping carriers
- Analytics providers
- Customer support platforms
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications
- The right to data portability
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so that we can take steps to remove such information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date above.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: support@myeyes.net
- Phone: 1-888-959-5563